Free, Fast and Secure Shipping

Aviyanka strives to provide a seamless shipping experience while ensuring the safe and timely delivery of your precious items. Please review the following shipping policy to understand our procedures, costs, and delivery times for local and international shipments.

In-Stock & Ready to Ship Items

These items can be dispatched within an estimated timeframe of 2-3 business days. This includes inspection, packaging, and documentation.If an item is not readily available, it will be crafted upon order placement.

Customized Pieces

Many of Aviyanka's signature pieces are meticulously handcrafted to your specifications, ensuring a truly unique and personalized experience. This process, along with potential gemstone sourcing and specialized cutting, necessitates an estimated lead time of up to 6-12 weeks for production and delivery. Lead times may fluctuate depending on the intricacy of the design and we will always let you know an estimated time to complete your exclusive jewelry design before you place the order. • We prioritize prompt delivery and strive to ship your order immediately if it's completed sooner than the anticipated timeframe.

For any questions or time-sensitive requests regarding your order, please don't hesitate to contact our customer service team at support@exorti.com

Shipping Destinations

We ship our products to all locations within the United States.

We offer international shipping to select countries. Please contact us before you place an order to a destination other than the US. Please note that customs duties, taxes, and fees may apply for international orders, and these charges are the responsibility of the customer.

Fast and Secure Shipping

We offer local and international shipping through reliable and reputable carriers, such as FedEx, DHL, and UPS. The shipping method available for your location will be displayed during the checkout process. The available options may include standard shipping, expedited shipping, or express shipping.

Secure Shipping

Aviyanka values the safety and security of your precious jewelry. All packages will be insured up to delivery, ensuring that your items are protected during the shipping process. To safeguard against unauthorized access and ensure that your jewelry reaches the intended recipient, we require a signature from an adult who is 18 years or older upon delivery. Please note that we do not deliver to PO boxes to maintain the highest level of security and ensure that your jewelry arrives safely and promptly.

Accuracy of your Data

It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please double-check the shipping address to avoid any delays or mis deliveries. In the event of an incorrect or incomplete address provided by the customer, we cannot be held responsible for any resulting delays or additional charges and we would require a signature of the recipient for all our shipments.

Free Shipping with in US and Canada

All the orders with in USA and Canada will be shipped free of charge. Shipping costs for international orders will vary based on the destination country, package weight, and shipping method selected. The exact shipping cost will be calculated and displayed during the checkout process. Please note that any applicable customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.

Delivery times for international shipments can vary depending on the destination country, customs clearance procedures, and the selected shipping method. Estimated delivery times will be provided during the checkout process based on the carrier's information. Please note that unforeseen delays due to customs procedures or international events are beyond our control.

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier's website. Please note that tracking information may take a few days to become available after the package has been shipped.

Customs and Import Duties

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are determined by the customs authorities and are the responsibility of the customer. Please contact your local customs office for information on any applicable fees before placing your order.

Shipping Restrictions

Certain countries may have specific restrictions on the import of jewelry or precious metals. It is the customer's responsibility to ensure that the ordered items comply with the import regulations of their country. If an item cannot be shipped to your location due to legal restrictions, we will notify you and provide a refund or alternative solutions.

Lost or Damaged Shipments

We take the utmost care in packaging and ensuring the safe delivery of your order. However, in the rare event that a shipment is lost or arrives damaged, please contact our customer support team within 48 hours of receiving the package. We will work with the shipping carrier to resolve the issue and provide an appropriate solution, which may include a replacement or refund.

If you have any questions or concerns regarding the shipping of your international order, please feel free to contact our customer support team. We are here to assist you and provide any necessary information or assistance throughout the shipping process.

This shipping policy is subject to change without prior notice. Please refer to the most recent version of the policy on our website or contact our customer support team for any updates or clarifications. We appreciate your business and look forward to serving you with our exceptional jewelry and shipping services.